Privacy Policy

This Privacy Policy applies from 12 December 2023 Effective date :14 December 2023

This Privacy Policy applies from 12 December 2023

Effective date:14 December 2023

General 

1. This Privacy Policy applies to the website, events and other services (collectively, the “Service”) we operate under the brand name - Trine Holdings.  This Policy explains the types of information we collect, why we collect, and how we use the collected information so that you can make an informed decision about whether to use our Service. 
2. Your personal information will primarily be stored and processed in accordance with the prevailing data protection laws in India. 
3. By visiting this website and providing your information or availing of any product/service offered on the website, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Service and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. 
4. It is agreed that by using the website you agree to the above and shall refrain from using the website in case it is not agreeable. 

Consent 
By visiting our website or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information, including sensitive personal information, in accordance with this Privacy Policy. 

Information we collect
When you provide us with personal information while using the Service,  you expressly grant us the consent to use such information to communicate with you about our products and Services. You also attest that the information so provided by you is true, accurate and complete. We may use your Personal Information to contact you through emails, newsletters, and telephonic support. This may further be used to share the marketing or promotional materials and other product-related information such as new feature announcements etc.

Information you provide to us:

a. You choose to give us the following information while using our Service:

• Personal Information: At the time of creation of an Account, we may ask you to provide certain personal information to identify yourself, such as your name, gender, date of birth, e-mail address, location and phone number. You can choose to share with us additional information such as details on your interests and content such as photos or videos. You may allow us to access your camera or photo album for the purpose of uploading content such as photos and videos.
• Financial Information: At the time of subscription to a paid service or when you choose to make a direct in-app purchase from us, you provide us or our third party payment service provider with certain financial information such as your credit or debit card number and other banking related/ financial information. 
• Social Media Information: You may decide to share information with us through your social media account, if you decide to log into your  account via your social media or other account (e.g., Facebook, Google or Apple) or to upload onto our services information such as photos from one of your social media accounts.
• Other Information: When you participate in surveys, market studies, feedback questions and testimonials, we collect the information so provided by you. If you contact our customer care team, we collect the information you give us during the interaction. We shall also process your messages with other users and the content you publish in the operation of our Service. 

b. Information we collect when you use our Services

• Usage Information: While using our Services, we generate data about your activity on our Service, such as login time, features in use, information shown to you, advertisements that you interact with, actions taken in your account and your interactions with other members.
• Device Information: We collect device information from the devices you access our Services such as IP address, device ID and type, app settings, app crashes, advertising ID.

4. Why We Collect Your Data

We collect your data for the following reasons:

1. To better understand your needs. 
2. To  improve our Service and develop new products/features. 
3. To create and manage your account and provide you with customer support and respond to your requests.
4. To help you connect with other users by recommending you other users and show users profiles to one another.
5. To send you promotional emails containing the information we think you will find interesting. 
6. To contact you to fill out surveys and participate in other types of market research. 
7. To customize our website according to your online behavior and personal preferences. 
8. To ensure legal compliance and assist legal enforcement.

5. How we disclose information

1. You share information with other users when you voluntarily disclose information on your Profile and while using the Service. Kindly ensure that the  content you share is such, with which you are comfortable in being visible to other users. 
   
   
2. We may disclose your personal information to third parties, such as sellers, business partners, affiliates, payment service providers and so on. This disclosure may be required for us to provide you access to our products and services; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We do not disclose your sensitive personal information to third parties for their marketing and advertising purposes without your explicit consent.
   
   
3. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement agencies, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
   
   
4. We and our affiliates may transfer your personal information with another business entity should we (or our assets) plan to merge with,  or be acquired by that business entity, or organization, amalgamate, or restructure the business.

 

How long do we retain your information

We retain your personal information as long as we need it for the business purposes laid out in paragraph 4 and as permitted by the applicable law. Once you close or delete your account, your profile stops being visible to other users. As per statutory mandate under the Information Technology Act, 2008, we shall retain user information for a period of 180 days after deletion of your account or as per the change in the compliance accordingly. 

Cookies 
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit). The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. 

Data Security 

1. Trine Holdings is committed to securing your data and keeping it confidential. Trine Holdings has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. 
   
   
2. Trine Holdings uses the information that we have to confirm accounts and activity and prevent spam as well as bad experiences to maintain the integrity of our Firm, and promote safety and security on and off. 
   
   
3. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to Third Party Site/Apps
Our website contains links that lead to other websites. If you click on these links we shall not be held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Children
Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

Changes to this Policy

1. We may change this policy from time to time. If we make any material changes to this Privacy Policy, we will notify you of the same.
2. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

Contact Details

If you have any questions about this Privacy Policy, please contact us:

Name: Daisy Saji

Designation: HR & Finance Lead

E-mail: [email protected]